Quick Answers

Quick Answers

Don’t be shy about asking for help. People in China are usually really nice about it and will try their best to understand you, even if that means using a translation app and stuff.

If you’re lost or need help with something, just ask. You’ll often find people are more willing to help than you might expect.

Emergency Numbers

It’s also worth saving your embassy’s contact details before your trip, just in case.

110

Police

120

Ambulance

119

Fire

Basic Chinese

你好

nǐ hǎo
Hello

谢谢

xièxiè
Thank you

不好意思,我听不太懂,我不会说中文

bù hǎoyìsi, wǒ tīng bú tài dǒng, wǒ bú huì shuō zhōngwén
Sorry, I don't understand much. I don't speak Chinese.

有人会说英语吗?

yǒu rén huì shuō yīngyǔ ma?
Does anyone here speak English?

我要这个

wǒ yào zhège
I want this
Point at what you mean while showing it

不要辣

bú yào là
No spice

微辣

wēi là
Mild spice

服务员

fúwùyuán
Excuse me! (calling a server)

多少钱?

duōshǎo qián?
How much is this?

不好意思

bù hǎoyìsi
Excuse me, coming through
Said while moving through a crowd

洗手间在哪里?

xǐshǒujiān zài nǎlǐ?
Where's the bathroom?

我需要帮助

wǒ xūyào bāngzhù
I need help

Ordering in Restaurants

Most restaurants in China let you order by scanning a QR code on the table, usually through WeChat or Alipay. You can browse the menu, order, and pay without calling a waiter over.

If the menu is only in Chinese, Alipay’s built-in translation can help. And if the QR code doesn’t work for you, just ask the staff. They’re usually happy to help.

Tipping & Etiquette

Tipping isn’t expected in China, including at restaurants, in taxis, or at hotels. You can just pay the amount shown and leave it at that.

Getting Around at Night

Most metro lines stop running around 10:30pm to 11:30pm, so if a match runs late, you might miss the last train. DiDi is usually the easiest option after that, so it’s worth setting up before you arrive.

Public Toilets

Public toilets are easy to find in Shanghai, but you’ll still come across plenty of squat toilets.

Bidets aren’t common, especially in public toilets. Always keep a small pack of tissues with you. Toilet paper and even soap aren’t always there.

Power Banks

Bring one with you at all times, I’d say. You’ll be using your phone for payments, maps, translation, transport, and pretty much everything else throughout the day.

One important thing if you’re flying within China: power banks without a clear CCC/3C logo aren’t allowed on flights, so check yours before you travel.